Complaints regulations

Thaeles stands for quality, and it pays off. Customer satisfaction surveys consistently show that almost all customers are extremely satisfied with our services. If, unexpectedly, a situation arises that makes you less satisfied or not satisfied at all, please let us know. We will do everything in our power to provide a good solution. Additionally, we have a complaints procedure. For additional questions, you can contact our secretariat at 077-4650785.

Download here our Complaints regulations.



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